Self Psychology News
Spring 2008 Self Psychology News
Confidential
Table of Contents > Confidentiality and Online Publishing

Confidentiality and Online Publishing

Andrew Morrison

In this technological era it is rather easy to disseminate information through email and listserves that reach thousands of people. Further each person that receives an email can generate many more to groups listed in their own listserves. This is perhaps the first time in psychoanalytic history that information can reach such a large readership. Apart from publishing dilemmas such as subscriptions and copyrights, a serious problem that many organized lecture forums face is confidentiality. There is general agreement that clinical case reporting is the most significant way for psychoanalysts to learn from each other. Most conference formats include several case presentations in their main panel discussions. Psychoanalytic and psychotherapeutic institutions have always been committed to the ethic of confidentiality. In fact, our patients rely on us for that assurance. Although conference planners may be relatively new to technological forms of information dissemination, they now have the potent responsibility to insure confidentiality for those patients discussed in conference case presentation papers.

Following is a poignant example of a mishap that disrupted a solid and previously fruitful treatment, rendering pain to both the analyst and a long time, devoted patient. The following story briefly illustrates the need for careful oversight in online publishing, a burgeoning, and mostly beneficial, form of publishing. The story is related by Dr. Andrew Morrison in response to a request from the IAPSP online news editor for examples. He offered the example of a complex supervision he had undertaken with a therapist in training. The therapist is struggling to repair a deep rupture with a patient who felt profoundly betrayed upon discovering an online presentation of his analytic treatment attributed to his therapist. Morrison agreed to share his experience as a supervisor, one who experienced his own surprise and concerns generated by the online publication of his supervisee's paper.

Interviewer:

How did your supervisee discover that his paper was published online?

Morrison:

His patient told him. He came in horrified one day, wielding a copy of the paper in hand, letting him know in piercing terms how betrayed he felt.

Interviewer:

How did he find it?

Morrison:

By googling his therapist out of curiosity, only to discover a paper recently delivered in California. What began as idle curiosity to learn anything he could find out about his analyst, became instead—plastered on his computer screen—a paper about his own treatment. Apparently, the supervisee discussed the presentation with his patient, and had had his permission to present the paper. However, neither the patient nor the analyst had given permission to have it published online and so widely disseminated. What made matters worse was that the discussions of the case were also published, allowing the patient to read how the participating analysts viewed not only the work of his own analyst, but also how they viewed him—his psyche and his inner self. It was humiliating and devastating.

Interviewer:

Is it likely that the conference planners said nothing regarding publication?

Morrison:

My supervisee had no recollection of signing anything or giving permission to put this online. He later learned that there had been a general announcement stating that if anyone would not give permission they should make that known, that if the conference planners did not hear from anyone it would be assumed that permission was given to publish accepted papers online. If the therapist heard this, he obviously didn't retain it.

This not only took me by surprise, it floored me. Over the past 25 years I have been presenting papers and have never had to consider the possibility of a paper appearing anywhere without specific permission, much less on a computer network. This hit me with enormous concern as to how my supervisee could successfully repair this breach of trust with his patient, especially since, in his patient's description, this was an act of unthinkable betrayal.

It has taken months for them to repair this deep injury, and in fact, to this day they are still working on it. What was an intense and committed therapeutic experience has been reorganized into an effort focused on restoring trust and confidence. Whether or not they can regain a relationship that can resume a similar place in this patient's developmental efforts only time will tell.

Who are the culprits here? I think no one in particular. Each person and group did what they thought was the right thing. We are in a new order of business here, and it behooves all of us who write and plan scientific meetings to think more comprehensively about the pitfalls of mass distribution of case material, particularly in cyberspace.


Andrew Morrison, M.D., is Associate Clinical Professor of Psychiatry, Harvard Medical School; Supervising Analyst and faculty, Massachusetts Institute for Psychoanalysis; faculty, Boston Psychoanalytic Society and Institute; author of five books, including Shame, the Underside of Narcissism and Essential Papers on Narcissism; and has a private practice in Cambridge, MA.


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